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Aviva Ireland Life Cover campaigns 23rd March 2010 mplSystems implements order to claims management facility for Aviva Ireland. More >> mplSystems' Winter Newsletter #2 out now 9th February 2010 Case studies, new products, partner news and More >> Studio Moderna Contract Win 9th December 2009 Significant contract win for a strategic 5 year solution with Studio Moderna's European operations. More >> Announcing iPhoenix 20th September 2009 mplSystems announces collaboration with Anodas Software (Zylog) at Call Centre Expo 2009. More >> iMobile - the intelligent way to stay connected 20th April 2009 mplSystems provides mobile data solution as an integrated part of its intelligentContact™ portfolio. More >>
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mplSystems provide emergency support platform for Coventry Airport 10th July 2007 mplSystems' technology platform, along with Message Pad, the Warwick based contact centre specialists, has been chosen by Coventry Airport to operate its help lines for passengers, public and press in the event of an incident or emergency at the airport. Despite recent planning set backs for the airport owners, CAFCO (Coventry) Limited, their investment and development programme is continuing, a key part of which are the emergency planning and communications procedures. Message Pad will take on the role of a central hub for information, gathering the details of an incident, disseminating it to the appropriate authorities and then providing information updates to press and public for the duration of the incident. In 2006, Coventry Airport handled over 61,000 air traffic movements and this activity is set to increase as new airlines routes are added. Whilst Coventry Airport has an exemplary safety record it places great importance on its ability to be proactive when it comes to ensuring the public’s confidence in its services and commitment to safety. Managing Director of Coventry Airport, Chris Orphanou explained, “The Message Pad system is a key component of our Post Disaster Management Plan. Communicating the correct messages to our passengers and the media will be of the utmost importance in the event of a major disaster and we have every confidence in Message Pad to deliver this service. ”Message Pad is delighted to be working with Coventry Airport and has drawn upon its 13 years experience in providing public help and information services to create a model service which will soon be rolled out to more regional airports." Paul White, CEO of Message Pad, continues: “Effective communication is at the heart of Message Pad’s business and so we are delighted to be working with Coventry Airport on such an important part of their customer service strategy”. For more information about Message Pad’s services to businesses and organisations, visit www.mplsystems.co.uk. For more information about Coventry Airport visit www.coventryairport.co.uk
Press contact: Amanda Byart |
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