mplSystems News

Date	Headline
27th June 2008	Microsoft release joint case study with mplSystems. More>>
20th March 2008	John Laing Integrated Services create a reliable and resilient helpdesk service for their clients, powered by intelligentContact™ More >>
29th January 2008	intelligentContact @ Office Superstore. Staples will use mplSystems’ intelligentContact™ platform for email and voice handling, supported by the ‘People on Demand’ outsourced service which helps manage peaks in call traffic. More >>
01 December 2007	*Norwich Union Life chooses mplSystems technology:* mplSystems is awarded the contract to provide Norwich Union Life with technology to help improve services to their partners and customers. More >>
12 November 2007	mplSystems sponsors ContactBabel Review: mplSystems has recently sponsored a key chapter of ContactBabel’s “UK Contact Centre Operational Review” – Contact Centre Strategy. More >>
15 October 2007	mplSystems takes CRM to a new level by focussing on business process. More >>
5 October 2007	mplSystems breaks new ground with low cost contact centres that provide improved customer services. More >>
03 July 2007	mplSystems supports Coventry airport: intelligentContact has been chosen by Coventry Airport to operate its help lines for passengers, public and press in the event of an incident or emergency at the airport. More >>
24 March 2007	mplSystems installs GNUF European call centre: mplSystems announces that its latest multi-media contact centre technology project has been completed – this time in Malta for on-line gaming company Gnuf.com - working with PA Consulting Group. More >>
31 October 2006	Equion FM chooses mplSystems technology : mplSystems, the contact centre specialists, is pleased to announce that Equion Facilities Management, part of John Laing plc, has chosen intelligentContact More >>