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mplSystems' Winter Newsletter #2 out now 9th February 2010 Customer case studies, new products, partner news and more >> Studio Moderna Contract Win 9th December 2009 Significant contract win for a strategic 5 year solution with Studio Moderna's European operations. More >> Announcing iPhoenix 20th September 2009 mplSystems announces collaboration with Anodas Software (Zylog) at Call Centre Expo 2009. More >> iMobile - the intelligent way to stay connected 20th April 2009 mplSystems provides mobile data solution as an integrated part of its intelligentContact™ portfolio . More >> Innovative Thinking at Performance in People 18th March 2009 mplSystems provides integrated solution to support mystery shopping. More >>
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intelligentIntegrator intelligentIntegrator™ (iIntegrator™) is a simple yet robust way of integrating with external systems. An event generated on-screen by the advisor, or automatically via iWorkflow, can trigger the creation and delivery of an integration object. These objects are created by rules that are defined within the iIntegrator module. The instances of integration objects can be created in multiple formats and delivered using different mechanisms, for example CSV via FTP or XML over HTTP. Each transaction can be sent immediately or batched up and sent at timed intervals or a particular time of day when the target system is available. Error checking and “re-sends” can be configured within minutes with manual escalation rules if required.
Key Benefits
Key Features
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