Outsourcing

Outsourced services from Message Pad

Parent company, Message Pad Ltd was established in 1994 to provide outsourced call centre services to businesses and organisations of all sizes and in all industries.

With a UK-wide network of contact centres, located in Edinburgh, Sutton Coldfield, Winchester, Nottingham, Portsmouth and Belfast, we have unrivalled resilience meaning we can offer our clients, and their customers, consistent service delivery.

All Message Pad contact centres use MPL intelligentContact technology which provides all the ACD, CTI, IVR, scripting package, database, messaging, workflow, scheduling, reporting and business applications required for the outsourcing operation.

Message Pad Ltd is a corporate member of the Customer Contact Association, has Microsoft Gold status in the Partner network and holds ISO 9001 accreditation.

Visit our dedicated website for details of outsourced Customer Service, Sales Service and Support Service solutions – www.message-pad.com.