Creative Contact Solutions
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Meet Our Directors

Praveen Vemula - CTO

Praveen Vemula joined mplsystems as Chief Technology Officer in July 2008. Praveen has over 18 years’ experience in developing software solutions for several industry verticals using various technologies. Praveen heads the development teams of mplsystems and is responsible for the enterprise architecture and continuing development of intelligentContact, intelligentDesktop and mplsystems’ end-to-end mobile field service technology. Prior to joining mplsystems, Praveen spent 7 years in British Telecom Plc as Product Development Manager. During this time, he successfully led development of enterprise-level and mission-critical web based call centre solutions integrated with various CRM and ERP systems, such as Siebel, SAP and Microsoft Dynamics, and managed cross cultural teams globally. Praveen has a first class honours degree in computer science and engineering and achieved an MBA from Henley Business School in November 2012.

Gary Sutton - Finance & Operations Director

Gary has been with mplsystems since 2001 joining as Finance Director but shortly after taking responsibility for our operations. In addition to the Finance team, Gary has direct responsibility for our IT Support team, all aspect of project development and also our relationship with customers via our team of Project and Account Managers. Prior to mplsystems, he spent 9 years at Ernst & Young, progressing from a junior unqualified accountant, through the ICAEW qualifications to Senior Management in Entrepreneurial Services with responsibility for advice and business services to growing owner-managed businesses. A further 4 years were spent at Prontaprint – 2 years as Finance Director and 2 years as General Manager and Commercial Director with overall responsibility for the marketing and development of the franchised network.

Paul White - Chief Executive Officer

Paul White joined mplsystems as Chief Executive Officer in May 2005. Paul has spent the last 20 years working in and around the Field Service and Contact Centre industry and is one of the industry pioneers in the creation of affordable service management and CRM and Customer Service contact centre solutions. Prior to joining mplsystems Paul was the founding CEO of BT Contact Central, which, over 4 years, grew into a global business across UK, Europe and Asia Pacific. Whilst at BT, Paul was responsible for designing some of the largest CRM and Customer Service solutions in Europe and had major roles in systems architecture, product management and sales.

Alan Howarth - Chairman

Alan has extensive senior executive experience in a range of national and international organisations in both the public and private sector. Early management experience was gained with Bass followed by periods in Hewlett Packard and John Swire & Sons before spending nearly two decades in Ernst & Young. He was one of the founding partners of the E&Y Management Consulting practice in the UK. For the last twelve years he has been managing a portfolio of Non Executive appointments. He has been Chairman of fully listed companies, AIM listed and private organisations in the UK, US and Far East in a wide variety of sectors. His current Non Executive interests include Cerillion Technologies Ltd, CRF Health Inc and Chamberlin plc.