mplsystems News
Cloud Contact white paper just published
2nd February 2012 – Over the last few years, ‘Cloud’, and all things related to it, has received a huge amount of hype and commentators believe that the Cloud will fundamentally change the software industry, enabling companies to introduce new applications to increase productivit... more
Video Blogs just released on Social Media, CRM and Mobile Working
27th January 2012 – Paul White, CEO of mplsystems, takes time out to discuss the current hot topics in the contact centre business world in the first three of our series of video blogs. Paul tackles the ever thorny issue of CRM, why it has has got a bad name in the contact centre and consi... more
New Cloud technology and outsourcing model produces results for Aramark
29th November 2011 – mplsystems have been chosen by leading global integrated and professional services supplier, ARAMARK, to deliver an end-to-end contact solution comprising Cloud technology, mobile working and outsourced services for its clients in Northern Ireland. ARAMARK has chosen ... more
mplsystems celebrate the launch of iSocialise at Call Centre Expo
As part of mplsystems’ Call Centre Expo presence earlier this month, they demonstrated iSocialise, the ground-breaking customer service product which allows the integration of social media into any organisation’s customer service department alongside their phone, e-mail and SMS chann... more
Join the crowd with mplsystems at Call Centre Expo
Think big with mplsystems at Call Centre Expo; European contact centres, social media and the mobile workforce all on stand C17! Visit mplsystems at Call Centre Expo on the 11th-12th October, stand C17 at London Olympia, and take part in the launch of iSocialise as well as well as discovering iMo... more